Frequently Asked Questions

Why should I go for D&B D-U-N-S Registered™?
If your company is looking to do business with companies abroad or exploring business opportunities with new business partners, there is a large likelihood that your potential business partners will look for more credible information related to your company. In fact, every day thousands of clients rely on D&B to provide detailed business information on their customers, suppliers and peers worldwide. By providing relevant business information that has been verified by D&B on your company profile, your company can immediately establish credibility with its potential business partners. This can lead to winning more business and accelerating your company’s growth.
Which product should I subscribe to – D&B D-U-N-S Registered™, or D&B D-U-N-S Registered™ - Electronic Certificate Solution (ECS)?

  • If your business has a website then D&B D-U-N-S Registered™ would be ideal for you. Each time your website is visited the D&B D-U-N-S Registered™ logo helps establish your credibility and authenticity.


  • If your business/company does not have a website, the ECS would help your business tremendously. ECS provides you a dedicated webpage (on D&B website) with the D&B D-U-N-S Registered™ logo. Your potential business partners can view your business profile from anywhere at anytime just by clicking on the D&B D-U-N-S Registered™ logo.


How long will it take to get the D&B D-U-N-S Registered™ logo on my website?
Depending on the products and services you applied for, it takes around 6-8 business days after all the required documents have reached D&B to verify the details of the company and activate the profile and logo.
How do I change from one profile to another?
An upgrade from basic profile to comprehensive profile is available at an additional cost. For upgrading or sales enquiry, please contact us at 2107-6800.
What is a D&B D-U-N-S® Number?
D&B's Data Universal Numbering System (D-U-N-S® Number) is the widely recognized standard for identifying businesses among thousands of companies, marketplaces and regulatory entities.
To know more about D&B D-U-N-S® Number, click here.
How can I install D&B D-U-N-S Registered™ logo on my company website?
D&B D-U-N-S Registered™ platform enable D&B to control and manage all the D&B D-U-N-S Registered™ logos posted at customers’ websites.

To install D&B D-U-N-S Registered™ logo, please copy the following line of code and post the code in your preferred place at your website.

<script language="JavaScript" src="https://dunsseal.online-trust.net" type="text/javascript"></script>

The registered logo is 110 pixel wide and 36 pixel tall. For more instructions, please contact us.
Who will place the logo on my company website?
A one line code will be provided that has to be incorporated in the website code. This can be done by the webmaster responsible for the maintenance of the website.
Where do I place the logo on my company website?
The placement of the website is on the discretion of the company. It is advised by us that the logo be placed on a prominent location where it will be easily visible to the visitors of the site.
What is the difference between the two profiles – Basic and Comprehensive
Basic profile primarily authenticates the existence of the entity by providing basic details such address and registration information. Comprehensive profile provides additional information relating to listing, parent company, subsidiaries, products & brands, etc. that further enhances the level of trust.
Do I need D&B D-U-N-S Registered™ if I have dealt with my customers for a long period of time?
In this changing business environment, businesses are constantly looking for companies with high credibility and transparency to reduce their exposure to counter party risk. Also many entities look out for potential customers and suppliers and seek information online on a constant basis. D&B D-U-N-S Registered™ helps establishing credibility for companies and as a result gain more visibility and win business opportunities.
Where can I use ECS?
D&B encourages clients to mention the ECS link and D&B D-U-N-S® Number in all their marketing and corporate communications. This link when used, displays the Company name along with D&B D-U-N-S Registered™ logo. By clicking on the logo, the opted profile (basic / comprehensive) shall be displayed. Alternatively, the visitors can access this logo by quoting the D&B D-U-N-S® Number on the D&B D-U-N-S Registered™ website.
Will signing up for D&B D-U-N-S Registered™ cost me extra, if I build my website after signing up for ECS?
A company which has opted for ECS can change the service to D&B D-U-N-S Registered™ by informing D&B and providing the domain name.
I pasted the line of code on my website but the logo does not appear. Please help me.
1. Please make sure that the line of code on your website corresponds to the following code:
<script language="JavaScript" src="https://dunsseal.online-trust.net" type="text/javascript"></script>

2. We have full control over the appearance of our D&B D-U-N-S Registered™ Logo. It is possible that our Data Verification department has not yet approved posting it on your website. Please contact us.
Certain information regarding our company has changed recently and the Registered Profile needs to be changed. Will this be reflected in the profile.
In order to ensure that the displayed profile is updated with most recent information, we suggest you to provide us any changes in the company (including operations, management, tie ups, etc.) on an ongoing basis so that both the Online Trust Solutions as well as the D&B Global Database is update on the same.
I recently purchased a new domain. How can I install the logo on my new website as well?
If you want the seal on your second domain, please call our customer service hotline.
I would like to have the D&B D-U-N-S Registered™ Logo appear on all the pages of my website. What should I do?
Copy the line of code onto every page you want the D&B D-U-N-S Registered™ Logo to appear on (certain limitations may apply). The D&B D-U-N-S Registered™ logo can be placed anywhere in the webpage. If your website domain contains several directories for different pages, each directory must be approved and activated in our systems (certain limitations may apply). Please contact us with a list of directories where you would like the D&B D-U-N-S Registered™ Logo to appear.
If you still have unanswered queries or require further clarifications on any of the above points, please contact us at: D&B Argentina
Tel: +54 (11) 5556-3162 Fax: +54 (11) 5556-3192/3194 E-mail: helpdb@dnb.com

D&B Brazil
Tel: +55 (11) 2107-6800 Fax: +55 (11) 2107-6802 E-mail: cliente@dnb.com

D&B México
Tel: +52 (55) 5229-6900/6945 Fax: +52 (55) 5525-1050 E-mail: customerservicem@dnb.com

D&B Peru
Tel: +51 (1) 705-5100 Tel: +51 (1) 705-5111 E-mail: otsperu@dnbperu.com.pe

D&B Latin America Business Information Center

Tel: +1 (954) 837-1506 Fax: +1 (954) 837-1548 E-mail: cscoff800@dnb.com



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